Discussion
Central Provident Fund Board (CPFB)
SG
Last activity: 30 Jan 2017 13:37 EST
How to Inbound Email, Embedded attachments Display in Review Screen
HI
I need to display inbound email message as a HTML format in message review screen.
More details.
When send email from outlook to PRPC, User can draw Charts or add Embedded Images (Add Image to message body) in outlook. but when it land to PRPC all attachments are separate from message body and its show as separate attachment..
I need to display all Embedded images or Charts in Message body, not as a separate Attachments. I used "RichTextbox" format for display Message body in message review screen. But in their Images or Charts are not display. It’s just "x" display.
Can anybody have idea, how to do this?
I'm using PRPC 6.3v
Thank You
Thushan
Pegasystems Inc.
IN
>>> need to display all Embedded images or Charts in Message body, not as a separate Attachments
this is enhanced and can be achieved in Pega 7.1.7 or higher versions.
Tech Mahindra
CA
You can achive this by restricting attachments with pre-condition like, attach only if type is ".eml".
(make sure,this is handled in code while at point of attachments)
@(Pega-RULES:String).contains(.pyAttachments(<CURRENT>),".eml")
You should then be able to see only ".eml"s as attachments and once you open them, you should see
all your images in your email body.
Incessant
IN
Try to change the "Hadle html content" setting on the Request tab of the service rule to use "inline-perfer html". This will get the html content in the email body as is. The Data options on the listener rule has been enhance in 7.1.7 or higher version it seems.
https://community.pega.com/sites/default/files/help_v719/procomhelpmain.htm
