This Support Doc describes the technical prerequisites for an Amazon Connect environment to use Amazon Kinesis Data Streams for Voice AI audio acquisition. This Support Doc supplements the following…
Applies to Pega Platform 7.2-8.6 This article provides answers to frequently asked questions about the file upload and download functionality of the Pega engine. It also guides you on how to upload and…
Pega Infinity™ includes an industry-standard patch release process to simplify and maintain high-quality releases. Several cumulative patches are released a year for each release stream. The Resolved…
Issue When attempting to download attachments, they can only be downloaded one at a time. Symptoms and Impact Unable to download multiple attachments. Steps to reproduce Open a case with multiple…
Overview Pega has released the Pega Cloud Status to provide you with up to the moment information on the status of our cloud service offerings. Events that have the potential to impact many clients will…
Learn why reindexing of Rules, Data, and Work is important after you update your deployment of the Pega platform and which reindexing approaches meet your needs.
Issue A blank screen appears if you process assignments using the Close the Work Object option on the If an assignment is not being performed Flow Action list. Symptoms and impact The following…
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