Executive Summary - Action Required Pega regularly implements security controls designed to safeguard client environments. As part of these efforts, Pega has released patch updates and hotfixes addressing…

Hi Everyone, I need to generate a JWT from a Token Profile that includes the x5c (certificate chain) header. Setup: Token Profile: JSON Web Token Security: Signature → Asymmetric → RS256 When I try to set…

We have a requirement to add a refresh button (or location) to the case view, allowing users to refresh the case when needed. Is this feature available OOTB (Out-of-the-Box) in Pega? Has anyone…

Hi Team, We are looking for Unique Identifier in DXApi for each request , so that it would be helpful in debugging.  Pega should generate unique id and return to each request(also conditionally stamp in…

hi Pega team, I am working with a project that requires Pega Nice CXOne CTI integration. could you please help me with any related limitation of the CTI connector with Nice CXOne? And, for any potential…

In this document, you will learn about the following topics: Dirty dialog Difference between a browser Dirty Dialog and Pega Dirty Dialog When to use the browser Dirty and Pega Dirty Dialog…

Hello, I have a question. We need to use optimistic locking, to allow multiple user to access case. We also need to use SLA, as requirement. Now since SLA uses Agent, that is considered like an user, it…

Issue When using the Search and Select / Advanced Search control, the Reset link clears only the user entered search criteria in the form. It does not clear selected records, applied table state, or the…

Hello Team, We are unable to download the user personalization table grid data in excel file.All columns are visible in downloaded excel. But as per requirement only selected columns should be visible in…

On a landing page backed by a data page sourced from a report definition, I want to allow users to perform a bulk action to update the status of selected rows. After the update, I want to display a…