Issue Signature properties pick the same signature despite the properties being different. Symptoms and Impact  Signature controls display the same signature, despite having unique properties assigned to…
 Issue Unable to modify the default hardcoded text or label values that are used by application base locale in the Constellation UI. Example scenarios: Changing Pulse to Messages Changing Assignments…
Issue When using the pyProcessSLA queue processor for Service Level Event processing, updates to the SLA Goal and Deadline fail. Symptoms and Impact The following error displays on updating the SLA times…
All incidents addressed will be implemented within the Pega platform from Infinity '23 up to Infinity ’25 and will also be in subsequent releases. All Pega customers and applications on the platform…
Issue  Editing conditions and When rules in App Studio cause performance problems and nodes become unresponsive. There are several areas within Pega Platform™ where this functionality can be found,…
Purpose: This Support Doc describes how to configure Five9 VoiceStream to enable Voice AI audio acquisition through a Pega application. Use it in conjunction with information about implementing Five9 in…
Executive Summary If you are a Customer Decision Hub client using 1:1 Operations Manager to manage change requests, you may find that your engagement policies can be inadvertently cleared during regular…
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