Skip to main content
Contact a Moderator

Question

2
Replies
109
Views
 Russell Welton (RussellW6092) Vodafone UK Ltd
Vodafone UK Ltd
GB
RussellW6092 Member since 2018 5 posts
Vodafone UK Ltd
Posted: April 26, 2019
Last activity: April 26, 2019
Posted: 26 Apr 2019 11:02 EDT
Last activity: 26 Apr 2019 12:17 EDT
Closed

WorkPage Message: Flow_NotPresent pzInternalCaseFlow

Hey,

I am getting a message on my work page - when a case has finalised which states: Flow_NotPresent pzInternalCaseFlow - the case is completed however with running activity Work-commitWithErrorHandling It is failing to commit the case.

No obvious errors appear in Tracer or Logs.

Many Thanks

Pega Platform Case Management
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Posted: 3 years ago
Posted: 26 Apr 2019 11:54 EDT
Marc Lasserre (MarcLasserre_GCS) PEGA Senior Principal Engineer, Technical Support
Pegasystems Inc.
FR

Hello,

Do you have anything interesting on your logs? This is usually due to a configuration issue where the flow couldn't be instantiated.

 
Posted: 3 years ago
Posted: 26 Apr 2019 12:17 EDT
Russell Welton (RussellW6092) Vodafone UK Ltd
Vodafone UK Ltd
GB

Nope logs are completely empty around execution time, flows are executed, I can call commit without error handling and the case flow is successful and is set to resolved completed. On trace absolutley no errors. Its Bizare.

It might be worth adding that this occurs when the flow runs a PDF attachment only? However running that flow seperately manually without case creation shows no errors.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice