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Workbasket Max out at 500
I have a workbasket that appears to max out at 500.
But have more cases than that.
Is there away to increase the number.
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I have a workbasket that appears to max out at 500.
But have more cases than that.
Is there away to increase the number.
Accepted Solution
Hi Henry
By default, when we try to display workbasket, pega uses pyGroupBasketWork (Section) this internally uses below report definition.
We have Report definition pyGetWorkBasket, in this rule you can remove/increase the value of "Maximum number of rows to retrieve value (default 500)"
Path: pyGroupBasketWork (Section) --> D_WorkBasket (Data Page) --> pzGetWorkBasket (Activity) --> pyGetWorkBasket (Report Definition)
Thanks
You can use Live UI or Tracer to see the rules involved and then check the report or data page maximum settings.
Hi
Are you getting the only 500 once you are showing the workbasket report to users?
If yes, then if you are using Report definition you can increase the number of rows to be returned.
Please confirm your exact scenario if anything else
Regards
Bhavya
Accepted Solution
Hi Henry
By default, when we try to display workbasket, pega uses pyGroupBasketWork (Section) this internally uses below report definition.
We have Report definition pyGetWorkBasket, in this rule you can remove/increase the value of "Maximum number of rows to retrieve value (default 500)"
Path: pyGroupBasketWork (Section) --> D_WorkBasket (Data Page) --> pzGetWorkBasket (Activity) --> pyGetWorkBasket (Report Definition)
Thanks
Excellent, I will give this a try.
check the report definition which populating your work basket. change the max record .by default it set to 500
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