Usage of adding Multiple Work groups to operator profile
In PEGA 7, we have an option to add multiple work groups to an User, but the user will be defaulted to a single work group.
I Have two Queries here:
May i know what is the background of adding multiple Workgroups to a single user.
If you see in the access group level, the user can switch to some other role / application mapped to him. (if multiple access groups are added). Is there any such functionality in the work group level too.
Expecting all your expertise in this.
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