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Question

 Rajasekhar U (RajasekharU0829)
CGI

CGI
IN
RajasekharU0829 Member since 2013 102 posts
CGI
Posted: Jan 25, 2018
Last activity: Feb 6, 2018
Posted: 25 Jan 2018 5:39 EST
Last activity: 6 Feb 2018 13:32 EST
Closed
Solved

Urgent: CTI Call pop-up Issue

We are using Pega 7.2.2 and Customer service framework.

We are facing an issue in production where the CTI call Pop-up window does not appear on screen when we are using Load balancing URL.
The issue does not occur when we use the JVM specific URL.

Thanks in Advance.

***Edited by Moderator Marissa to update SR details***

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