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Question

 Vineetha Ganduri (VineethaG3120)

IN
VineethaG3120 Member since 2024 1 post
Posted: Jul 20, 2017
Last activity: Oct 16, 2018
Posted: 20 Jul 2017 5:04 EDT
Last activity: 16 Oct 2018 12:03 EDT
Closed

Unable to view Recent Items

When logging to Designer Studio, I am unable to view the recent items that I have accessed earlier. It is displaying empty list. Can someone suggest what may be the issue?

I have tried to logoff and login but it remains the same.

Thanks,

Vineetha

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System Administration
User Experience

Posted: 7 years ago
Posted: 20 Jul 2017 5:22 EDT
Gurpreet Kaur (Gurpreet_GCS)
PEGA
Principal Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Vineetha,

Thanks for writing to PSC.

Please follow these steps to check , if you have the configuration to display recent items:

1. Enable 'live UI' and select recent explorer section, it should have the details as in below image:

If the configurations at your end are different, kindly share the screen shots.

Hope this helps!

Thanks:

Gurpreet Kaur

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Posted: 7 years ago
Posted: 20 Jul 2017 5:59 EDT
Vineetha Ganduri (VineethaG3120)

IN

Hi Gurpreet,

I have same configurations as mentioned in the above screenshot.After logout and login pxResults are getting null in clipbpard under Declare_pxRecents data page at thread level from which the actual sourcing is done to the recent item list. Can this be one of the reasons?

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