Question
Selective
IN
Last activity: 30 Apr 2025 21:27 EDT
Recent Items are not persisting in DB
Hi All,
Recent Items are not persisting in DB (pr_data_recents), when we open any case or rule it's not saving to DB table.
any help much appreciated.
Thank you
Pegasystems Inc.
CA
Please run Tracer and check for any potential errors. Could you please confirm the version?
Selective
IN
@RameshSangili - Hi, didn't find any error in tracer and also verified in in logs, not found any log meesage related to it.
currently we are using Pega 23.
HCA Healthcare
US
@SaikiranB16586054 To resolve the issue where recent items are not persisting in the database, you can start by checking the configuration for the pr_data_recents table. Ensure that the table has the correct database permissions and is not set to a read-only mode. Verify if the Recent Items feature is correctly configured in your Pega environment and that there are no errors in the logs related to database connections. You can also check if there are any customizations or overrides that might be affecting the default behavior. Another potential issue could be with the flush mechanism, so make sure that the data is being committed to the database after being added to the recent items list. If the issue persists, consider manually triggering the persistence process using the Save method or reviewing any custom logic implemented for saving recent items.