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Question

 Subha Banerjee (SubhaB71)
Coforge
Technology Specialist
Coforge
IN
SubhaB71 Member since 2015 11 posts
Coforge
Posted: Oct 29, 2018
Last activity: Nov 20, 2018
Posted: 29 Oct 2018 5:51 EDT
Last activity: 20 Nov 2018 12:27 EST
Closed
Solved

Unable to invoke automation from PEGA personal edition.

Unable to invoke automation from PEGA personal edition. I have made all the configuration as mentioned in the attached doc. Still it is throwing the error "Unable to invoke robotic automation from this screen. The automation service is either unavailable or this system is not authorized to execute automations. You have the option of either quitting or continuing with your work flow."

I have tried to re-install it multiple times. But it is not helping me out.

Please help me out as early as possible.

Thanks in advance !

***Moderator Edit-Vidyaranjan: Updated Platform Capability***

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Robotic Process Automation

Posted: 6 years ago
Posted: 29 Oct 2018 8:46 EDT
Konstantin Serditov (Konstantin Serditov)
PEGA
Contractor
Pegasystems Inc.
US

First thing is to check in RuntimeLog that Runtime REST service has been started successfully. You should see the following message in the log:

LocalApiRestService started

Or you get an exception with additional details.

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