Not able to launch Pega 7.3 personal edition.
Hello Product Support team,
Hope you guys can help me in resolving the issue. I have installed Pega 7.3.0 in my laptop having all required configuration i.e. 4 GB RAM. It was installed successfully but when I am trying to launch it in Chrome or FireFox , it is taking too much time in opening Pega Studio Designer and also when I am clicking on anything like operator , Application or Designer Studio landing page--nothing is happening.. Even when checking pega rule logs, it is creating Thread Dumps. Since last two days, it is happening same.
Not sure why thread dumps are getting created. Attaching logs files for your reference. Please assist me. I did not face this kind of issue in Pega 7.1.9 version previously.
Looking forward for assistance from you.
Cheers..
Shivam Garg
<Removed>
***Moderator Edit: Vidyaranjan | Removed personal information***
Updated: 20 Nov 2017 6:20 EST
Tata Consultancy Services Limilted
GB
Hello Product Support Team,
Same kind of issue I am facing during Pega 7.2.2. Installation was successful without any issue but not able to launch Pega properly. It is taking too much time as Pega 7.3 and creating thread dumps as well. Attaching logs for this as well.
Now I am not able to install Pega 7.1.9 which was working fine. Please assist on priority basis.
Thanks..
Shivam Garg
<Removed>
Pegasystems Inc.
IN
Hi Shivam,
It seems that Elastic Search is taking lot of time.
Also it seems that you have configured Total memory: 2,018,508,800 (around 2gb) for your JVM.
Could you increase that and try.
Thanks,
Ujjwal
Tata Consultancy Services Limilted
GB
Hello Ujjwal,
Thanks for your reply. Can you please let me know , how we can increase that? As of now I have 4 GB RAM in my laptop. If I will increase to 8 GB , would it solve this problem?
Cheers.
Shivam Garg
Tata Consultancy Services Limilted
GB
Hello Ujjwal,
Can you please let me know how to increase memory for JVM? It is urgent , I have increased RAM from 4 GB to 8 GB but still it is not working as expected.
Cheers..
Shivam Garg
Pegasystems Inc.
IN
Hi Shivam,
It depend on configuration.
By looking at your logs I think you are using Jboss as application server.
If so you can set set "JAVA_OPTS=-Xms8G -Xmx8G -XX:MaxPermSize=2G" in standalone.conf.bat file.
Increasing the Ram as asked in your previous comment may not help.
Thanks,
Ujjwal