Question
Excellus
US
Last activity: 12 Jun 2022 12:36 EDT
Not able to download Pega personal edition
Hi Team,
I am not able to find Pega personal edition for download.
Please help me in this regard
Thank you.
Accepted Solution
Updated: 12 Jun 2022 12:35 EDT
Pegasystems Inc.
GB
please check the New Software Download Experience announcement;
If you don't see the My Software Feature in My Pega you may not be affiliated to the correct company. . Please reach out to the Support Contact Administrator (SCA) within your organization to set up access.
Note: The My Software feature is available for company emails only. Update your primary email to your company email and reach out to your Support Contact Administrator (SCA) to get access.
Access to My Software is limited to users who have the ability to create support requests in My Support Portal.
The latest Pega Platform™ Personal Edition is available to all clients and partners. If you are registered on Pega Community with a service provider e-mail domain (e.g. @gmail.com, @yahoo.com, etc.), you will not have access to Personal Edition, or licensed software.
Please log into your My Pega profile and edit to remove any invalid email from profile so that you can determine you are registered as per your Support contact administrator details.
Please discuss with the Support Account Administrator which email you are using for your profile and check that it is affiliated against a licensed company. You need to be affiliated with an account/organization that is our client or partner.
please check the New Software Download Experience announcement;
If you don't see the My Software Feature in My Pega you may not be affiliated to the correct company. . Please reach out to the Support Contact Administrator (SCA) within your organization to set up access.
Note: The My Software feature is available for company emails only. Update your primary email to your company email and reach out to your Support Contact Administrator (SCA) to get access.
Access to My Software is limited to users who have the ability to create support requests in My Support Portal.
The latest Pega Platform™ Personal Edition is available to all clients and partners. If you are registered on Pega Community with a service provider e-mail domain (e.g. @gmail.com, @yahoo.com, etc.), you will not have access to Personal Edition, or licensed software.
Please log into your My Pega profile and edit to remove any invalid email from profile so that you can determine you are registered as per your Support contact administrator details.
Please discuss with the Support Account Administrator which email you are using for your profile and check that it is affiliated against a licensed company. You need to be affiliated with an account/organization that is our client or partner.
For help with account-related inquiries, please contact [email protected]. Someone from our Accounts Support Team will reach out to you directly to address your specific access issue.
Sunlife
IN
@HarikrishnaY6908 Support > Support Resources > Download Pega Software
Excellus
US
@karthickm2078 Thank you for your response., I don't see that option enabled for me,
ING Bank N.V.
NL
@HarikrishnaY6908 What is the error you are getting ?
Excellus
US
@VTALUKDAR Thank you for your response. I am not getting any error, I simply don't see an option to download software.
Accepted Solution
Updated: 12 Jun 2022 12:35 EDT
Pegasystems Inc.
GB
please check the New Software Download Experience announcement;
If you don't see the My Software Feature in My Pega you may not be affiliated to the correct company. . Please reach out to the Support Contact Administrator (SCA) within your organization to set up access.
Note: The My Software feature is available for company emails only. Update your primary email to your company email and reach out to your Support Contact Administrator (SCA) to get access.
Access to My Software is limited to users who have the ability to create support requests in My Support Portal.
The latest Pega Platform™ Personal Edition is available to all clients and partners. If you are registered on Pega Community with a service provider e-mail domain (e.g. @gmail.com, @yahoo.com, etc.), you will not have access to Personal Edition, or licensed software.
Please log into your My Pega profile and edit to remove any invalid email from profile so that you can determine you are registered as per your Support contact administrator details.
Please discuss with the Support Account Administrator which email you are using for your profile and check that it is affiliated against a licensed company. You need to be affiliated with an account/organization that is our client or partner.
please check the New Software Download Experience announcement;
If you don't see the My Software Feature in My Pega you may not be affiliated to the correct company. . Please reach out to the Support Contact Administrator (SCA) within your organization to set up access.
Note: The My Software feature is available for company emails only. Update your primary email to your company email and reach out to your Support Contact Administrator (SCA) to get access.
Access to My Software is limited to users who have the ability to create support requests in My Support Portal.
The latest Pega Platform™ Personal Edition is available to all clients and partners. If you are registered on Pega Community with a service provider e-mail domain (e.g. @gmail.com, @yahoo.com, etc.), you will not have access to Personal Edition, or licensed software.
Please log into your My Pega profile and edit to remove any invalid email from profile so that you can determine you are registered as per your Support contact administrator details.
Please discuss with the Support Account Administrator which email you are using for your profile and check that it is affiliated against a licensed company. You need to be affiliated with an account/organization that is our client or partner.
For help with account-related inquiries, please contact [email protected]. Someone from our Accounts Support Team will reach out to you directly to address your specific access issue.
Excellus
US
Hi @MarijeSchillern , thank you for your response, how do I know who is Support Contact Administrator (SCA) that could help me, please advise
Pegasystems Inc.
IN
@HarikrishnaY6908 please contact [email protected]. Someone from the Accounts Support Team will reach out to you directly to address your specific access issue.
Excellus
US
Thank you @PoojaGadige , will check with them
Excellus
US
Thank you @MarijeSchillern
Thank you all for responding, I reached out to SCA in my team and once he affiliated my email to organization, I was able to view My Software tabs.
Also , I removed all personal email from my profile as advised.
Integrated Telecom Solutions (Inovar)
SA
You can download pega personal edition from https://community.pega.com/digital-delivery.
If not, login to the pega PDN and on the top you can see 'support'. Hover on it or click on it.
Under Support Resources, click on download pega software. Please refer to the attachment.
Hope this helps!
Excellus
US
Thank you @ChandraSagar.C
But I am getting error "You are not authorized to view this page."
"You are not authorized to access this page as you are currently not affiliated to the correct account for your organization. Please contact your Support Contact Administrator (SCA) who can affiliate you to the correct account."
Please refer to the attachment and advise.
Pegasystems Inc.
US
The process to download software changed over the past couple of weeks and now you can go to My Pega to download software. The Digital Delivery page will redirect you as well.