Question
Virtusa Corporation
IN
Last activity: 17 Apr 2023 7:11 EDT
not able to download personal edition
Hi team I'm not able to download personal edition 8.7 I'm facing some issue like No permission
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Accepted Solution
Updated: 17 Apr 2023 7:11 EDT
Pegasystems Inc.
GB
@Nehak16744078 you are registered as a 'guest' with a gmail account. This only gives you the basic functionality of the forum and My Pega portal functionality.
You need to use a registered company domain AND have your company Account Admin affiliate you with the correct priviledges.
Please can you check the FAQ pages which detail the requirements to be able to use My Software and Personal Edition.
See the answer provided to the same questions posted on the forum in the past:
https://support.pega.com/question/download-personal-edition
https://support.pega.com/question/issue-account#comment-914006
Please have a look at the MY PEGA FAQ page under My Software
You registered as a guest 4 hours ago, which would have given you basic access to our forum pages.
Note: The My Software feature is available for company emails only. Update your primary email to your company email and reach out to your Account Administrator in MSP to get access.
Below are the steps which need to be followed to resolve this issue.
@Nehak16744078 you are registered as a 'guest' with a gmail account. This only gives you the basic functionality of the forum and My Pega portal functionality.
You need to use a registered company domain AND have your company Account Admin affiliate you with the correct priviledges.
Please can you check the FAQ pages which detail the requirements to be able to use My Software and Personal Edition.
See the answer provided to the same questions posted on the forum in the past:
https://support.pega.com/question/download-personal-edition
https://support.pega.com/question/issue-account#comment-914006
Please have a look at the MY PEGA FAQ page under My Software
You registered as a guest 4 hours ago, which would have given you basic access to our forum pages.
Note: The My Software feature is available for company emails only. Update your primary email to your company email and reach out to your Account Administrator in MSP to get access.
Below are the steps which need to be followed to resolve this issue.
- Contact the Account Administrator of your organization who can help in affiliating you with the account.
- If you are not aware of an Account Administrator consult your manager.
- If your manager is also not aware contact your colleague or someone else in your organization who is able to download Pega software who helps in providing the Account Administrator of your organization.
For more information, please visit the My Pega FAQs.
If you log into My Pega portal, you can find the FAQ pages, and see the ‘My Software’ questions.
Please go through the below documentation to familiarise yourself with the processes that will allow you access to My Software etc. Once you add additional email addresses and contact the relevant Account Administrator of your company, you can have them provide you with the relevant roles and permissions.
Account Administrator information from Our ‘How to get Support’ guide:
https://docs-previous.pega.com/how-get-support/account-administration
How to check your Account Administrator details on My Support Portal
First please make sure that you update the email address on your Pega community profile. All questions are covered in the Community Account FAQ pages.
Virtusa Corporation
IN
@Kamineni Surya I don't know the port number but when I try to download it download 1Gb like after that automatically it showing like no permission
ING Bank N.V.
NL
@pallaG39 Please check with your PEGA account manager on this.You need to use your corporate domain to create an ID in PDN, and then login using it. If you are using your personal account, you would probably not have the necessary permissions.
Mphasis
IN
@pallaG39 I would recommend to use cloud trial edition , this would be there for 30days and have all features enabled + would helps in no getting the system slow when installed PE. Start a Free Pega Platform Trial | Pega
Thanks
Chandan U
Neha kumari
IN
@Chandan U hi i am trying to download personal edition but not able to download i am new in this help me
Accepted Solution
Updated: 17 Apr 2023 7:11 EDT
Pegasystems Inc.
GB
@Nehak16744078 you are registered as a 'guest' with a gmail account. This only gives you the basic functionality of the forum and My Pega portal functionality.
You need to use a registered company domain AND have your company Account Admin affiliate you with the correct priviledges.
Please can you check the FAQ pages which detail the requirements to be able to use My Software and Personal Edition.
See the answer provided to the same questions posted on the forum in the past:
https://support.pega.com/question/download-personal-edition
https://support.pega.com/question/issue-account#comment-914006
Please have a look at the MY PEGA FAQ page under My Software
You registered as a guest 4 hours ago, which would have given you basic access to our forum pages.
Note: The My Software feature is available for company emails only. Update your primary email to your company email and reach out to your Account Administrator in MSP to get access.
Below are the steps which need to be followed to resolve this issue.
@Nehak16744078 you are registered as a 'guest' with a gmail account. This only gives you the basic functionality of the forum and My Pega portal functionality.
You need to use a registered company domain AND have your company Account Admin affiliate you with the correct priviledges.
Please can you check the FAQ pages which detail the requirements to be able to use My Software and Personal Edition.
See the answer provided to the same questions posted on the forum in the past:
https://support.pega.com/question/download-personal-edition
https://support.pega.com/question/issue-account#comment-914006
Please have a look at the MY PEGA FAQ page under My Software
You registered as a guest 4 hours ago, which would have given you basic access to our forum pages.
Note: The My Software feature is available for company emails only. Update your primary email to your company email and reach out to your Account Administrator in MSP to get access.
Below are the steps which need to be followed to resolve this issue.
- Contact the Account Administrator of your organization who can help in affiliating you with the account.
- If you are not aware of an Account Administrator consult your manager.
- If your manager is also not aware contact your colleague or someone else in your organization who is able to download Pega software who helps in providing the Account Administrator of your organization.
For more information, please visit the My Pega FAQs.
If you log into My Pega portal, you can find the FAQ pages, and see the ‘My Software’ questions.
Please go through the below documentation to familiarise yourself with the processes that will allow you access to My Software etc. Once you add additional email addresses and contact the relevant Account Administrator of your company, you can have them provide you with the relevant roles and permissions.
Account Administrator information from Our ‘How to get Support’ guide:
https://docs-previous.pega.com/how-get-support/account-administration
How to check your Account Administrator details on My Support Portal
First please make sure that you update the email address on your Pega community profile. All questions are covered in the Community Account FAQ pages.