Question
Not able to download the personal edition of pega
I have tried to download personal edition of pega
pgadmin 4 V6.4 everytime I click on the download it keep taking to different page with list of directory. I have read instructions and it should be able to download.
then unzip files and install the PRPC.
Please help me how can i download to my personal computer and move to next step of installation. thanks
***Edited by Moderator Marije to add Capability tags***
Accepted Solution
@RupinderG5296 are you using using an email address that is affiliated as one of our recognized clients or partner domains? If not, please reach out to support@accounts.pega.com for more assistance.
Is the issue that your browser is not automatically starting the download?
Check your browser settings using browser-specific recommendations.
Change your default download permissions
- Open Chrome .
- At the top right, click More. Settings.
- Click Privacy and security. Site Settings.
- Click Additional permissions. Automatic downloads.
- Choose the option you want as your default setting.
If you are correctly logged into the digital delivery page and you can see the 'Hello <your name>' welcome on the top right window, then please can you provide more details of your issue?
What page are you being directed to?
Also could you check the suggestions listed in the following post?
https://community.pega.com/digital-delivery?check_logged_in=1
I have used this link to download instead of google search and it works for me.
Accepted Solution
@RupinderG5296 are you using using an email address that is affiliated as one of our recognized clients or partner domains? If not, please reach out to support@accounts.pega.com for more assistance.
Is the issue that your browser is not automatically starting the download?
Check your browser settings using browser-specific recommendations.
Change your default download permissions
- Open Chrome .
- At the top right, click More. Settings.
- Click Privacy and security. Site Settings.
- Click Additional permissions. Automatic downloads.
- Choose the option you want as your default setting.
If you are correctly logged into the digital delivery page and you can see the 'Hello <your name>' welcome on the top right window, then please can you provide more details of your issue?
What page are you being directed to?
Also could you check the suggestions listed in the following post?
@MarijeSchillern We are getting redirected to My Software tab in my.pega.com but displays "You r not authorized to view this page, pls contact your Support Contact Administrator(SCA)".
please check the New Software Download Experience announcement;
Access to My Software is limited to users who have the ability to create support requests in My Support Portal. Someone from our Accounts Support Team will reach out to you directly to address your specific access issue.
The latest Pega Platform™ Personal Edition is available to all clients and partners. If you are registered on Pega Community with a service provider e-mail domain (e.g. @gmail.com, @yahoo.com, etc.), you will not have access to Personal Edition, or licensed software.
Your profile here shows you are logged against 'Tata' so your email should be linked to the valid domain.
Please log into your My Pega profile and edit to remove any invalid email from profile so that you can determine you are registered as per your Support contact administrator details.
As this appears to be an account privilege issue, please contact support@accounts.pega.com as displayed in the error message you have provided.