Question
Eclatprime Digital Private Limited
IN
Last activity: 16 Feb 2023 6:17 EST
Unable to Invoke Robotic Automation.
Hi Team, We are working on RDA process In robotics studio new version 22.1.4. we are able to get case information. But unable to invoke robot. worked successfully in previous version 19.1 . unable to invoke in 22.1.4. Please provide any documents for modifications runtimeconfig, commonconfig and studioconfig for the latest version of pega robotics studio
Pegasystems Inc.
GB
Which version of Pega Platform are you using? is this Pega Cloud or on-premise deployment?
The integration for attended RPA changed with Robot Runtime 22.1 and the local REST service is no longer used. We use the Messaging service instead.
If you give me the information requested above, I can provide you with the steps to configure it for the attended RPA integration.
Eclatprime Digital Private Limited
IN
@AngelHermira Thanks for the reply.
We are using Pega PRPC 8.7 and on premise deployment.
Eclatprime Digital Private Limited
IN
@AngelHermira We are using Pega PRPC 8.7 and on premise deployment. please provide me the steps for attended and unattended RPA integration.
Pegasystems Inc.
GB
Pega Robot Runtime 22.1 uses the Messaging Service https://docs.pega.com/bundle/platform-88/page/platform/user-experience/messaging-service-for-constellation.html for the attended integration with Pega Platform. For on-premise installations you can download the Messaging Service image https://documents.constellation.pega.io/messaging/introduction.html
All you have to do is once installed the Messaging Service:
- Set the DSS Pega-UIEngine ConstellationMessageSvcHostPath with the hostname and domain for the Messaging Service.
Once everything is setup, the Robot Runtime will subscribe to the Messaging Service during its startup sequence and the call from the browser will go through the Messaging Service.
Please note that the operator ID used to login to Pega Platform and the Pega Robot Runtime must match.