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Triggering specific email action based on page visits
Hi, We have a usecase where we need to trigger a specific email action based on page visits/web behaviour. What could be a better approach to configure this setup ?
1. uplifting context weight of an action and do the send out in daily campaign run/Primary schedule
2. using real-time event
If second option is the best then how do we pick the specific action out of all the other eligible actions ?
***Edited by Moderator Rupashree to add Capability tags***
Posted: 1 year ago
Cognizant Technology solution
Cognizant Technology solution
US
We had implemented similar requirement using compination of real time event(option 2 in your mail) and EP of the particular action . EP((customer.eventpayload.propertyname) ensures only this action is triggered when a specific event occure.
Victor