Transfer assignment to the worklist of a robot
We have multiple teams working on testing the end-to-end case process. The end-to-end process includes a stage executed by PEGA bot. Both teams have their own dedicated bot machines which run the same process. We frequently run into scenario where the case that the team is testing cannot be assigned to the bot that they own. I was wondering if PEGA supports transferring assignment from workbasket to the worklist of a bot machine using a utility which can be run on-demand.
Accepted Solution
Updated: 16 May 2024 9:08 EDT
Pegasystems Inc.
GB
Hello @PadmaK42,
We do currently don't support direct assignments to robots.
Is the focus of the testing the case implementation or the robotic automation implementation? if the first, I presume that the automation is the the same for both teams, cannot you share the robot? why is it important to have dedicated robots?.
If you are also testing the robotic automation, cannot you just ensure that the other robot is not running when yours it is? you can verify and control this from Robot Manager.