Hi All Is it possible to Transfer an assignment without opening a case to another user? Like can we open the work object using Obj-Open or Obj-Open-By-Handle of a particular case and assign to another user?
I tried using Reassign activity after opening a work handle. But still I see the case is assigned to old user. I can see the old values in Assign-Worklist page as well. How can I achieve this?
Thanks in advance,
***Edited by Moderator Rupashree to add Capability tags***