Question
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Accenture
IN
Last activity: 13 Nov 2023 2:23 EST
Transfer assignment outside a case
Hi All Is it possible to Transfer an assignment without opening a case to another user? Like can we open the work object using Obj-Open or Obj-Open-By-Handle of a particular case and assign to another user?
I tried using Reassign activity after opening a work handle. But still I see the case is assigned to old user. I can see the old values in Assign-Worklist page as well. How can I achieve this?
Thanks in advance,
Sakhib Hussain