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Question

 Vikas Agrawal (Vikas_Agrawal) Ford Motor Pvt Ltd. Technical Lead
Ford Motor Pvt Ltd.
IN
Vikas_Agrawal Member since 2018 51 posts
Ford Motor Pvt Ltd.
Posted: Apr 22, 2020
Last activity: Apr 24, 2020
Posted: 22 Apr 2020 3:58 EDT
Last activity: 24 Apr 2020 4:11 EDT
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Template operator for webchat channel

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What are the roles needs to be provided for the template operator in web chat channel ?

 

 

***Edited by Moderator Marissa to update Platform Capability tags****

Pega Intelligent Virtual Assistant Conversational Channels
Posted: 3 years ago
Posted: 24 Apr 2020 4:11 EDT
Sudhakar Dangudubiyyam (D.Sudhakar) PEGA Senior Manager, Consulting
Pegasystems Inc.
IN
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It depends what actions you are going to perform through the channel configuration. But in general User Level4 should be enough. 

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