Question
TechM
IN
Last activity: 14 Dec 2019 0:49 EST
SMTP Connectivity Issue: Obtain transport object fail
Hi ,
Test connectivity for Email is failing at Obtain Transport object.
Email provider : Microsoft Exchange Server 2010/2013
Refer to the attachment.
I have set the below DSS to true
Pega-IntSvcs | Email/DisableSecuritySTARTTLS | true
Pegasystems Inc.
IN
Hi KrishnaMohan,
Thanks for posting the query. Please enable the DSS setting which was mentioned in the below link and test the connectivity.
https://collaborate.pega.com/question/email-account-obtain-transport-object-fail
TechM
IN
Pega Version : 8.3.0.
I am not seeing any logs in Pegalogs for Email test connectivity. Do i need to enable any setting for this?
Below is the information displayed under debug:
Details
Pega Version : 8.3.0.
I am not seeing any logs in Pegalogs for Email test connectivity. Do i need to enable any setting for this?
Below is the information displayed under debug:
Details
DEBUG: setDebug: JavaMail version 1.5.5
DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Oracle]
DEBUG SMTP: useEhlo true, useAuth true
DEBUG SMTP: trying to connect to host "A.B.C.D", port 465, isSSL false
220 hotspace.corpuat.xxxxxxxxx.co.id Microsoft ESMTP MAIL Service ready at Sat, 14 Dec 2019 12:35:41 +0700
DEBUG SMTP: connected to host "A.B.C.D", port: 465
EHLO bdi-dev-dlsapp
250-hotspace.corpuat.xxxxx.co.id Hello [A.B.x.y]
250-SIZE 10485760
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-STARTTLS
250-AUTH
250-8BITMIME
250-BINARYMIME
250 CHUNKING
DEBUG SMTP: Found extension "SIZE", arg "10485760"
DEBUG SMTP: Found extension "PIPELINING", arg ""
DEBUG SMTP: Found extension "DSN", arg ""
DEBUG SMTP: Found extension "ENHANCEDSTATUSCODES", arg ""
DEBUG SMTP: Found extension "STARTTLS", arg ""
DEBUG SMTP: Found extension "AUTH", arg ""
DEBUG SMTP: Found extension "8BITMIME", arg ""
DEBUG SMTP: Found extension "BINARYMIME", arg ""
DEBUG SMTP: Found extension "CHUNKING", arg ""
DEBUG SMTP: Attempt to authenticate using mechanisms: LOGIN PLAIN DIGEST-MD5 NTLM XOAUTH2
DEBUG SMTP: mechanism LOGIN not supported by server
DEBUG SMTP: mechanism PLAIN not supported by server
DEBUG SMTP: mechanism DIGEST-MD5 not supported by server
DEBUG SMTP: mechanism NTLM not supported by server
DEBUG SMTP: mechanism XOAUTH2 not supported by server