`Hi All ,

After installting the Pega Robot Manager  software binary - 8.6.2 , we are facing issues with SLA agent . We are able to connect these dotted points thru the logs  . Can any one let me know if there are any agents to be turned off if its a dormant installation  .

Issue is a RuntimeException happening in OpenAndLockWork activity at step 8  . Same setup is working fine in other environments . 

Any idea will be highely appreciated .

[ PegaRobotManager:8] (OpenAndLockWork.Assign_.Action) ERROR - Exception caught while evaluating when java.lang.RuntimeException: Encountered an error while executing a Scalar value query for Scalar, .pyCaseUpdateInfo.pyLockingMode, on page 'pyWorkPage' of type 'Work-' using 0 parameter(s) ([]). at com.pega.platform.clipboard.query.internal.ScalarValueQueryImpl.resolve(ScalarValueQueryImpl.java:61) ~[clipboard.jar:?] at com.pega.platform.clipboard.query.internal.ScalarValueQueryImpl.resolveToString(ScalarValueQueryImpl.java:131) ~[clipboard.jar:?] at com.pegarules.generated.activity.ra_action_openandlockwork_83bee3b10959053fd9a59c2e73a375cc.step8_circum0(ra_action_openandlockwork_83bee3b10959053fd9a59c2e73a375cc.java:928) ~[?:?] at com.pegarules.generated.activity.ra_action_openandlockwork_83bee3b10959053fd9a59c2e73a375cc.perform(ra_action_openandlockwork_83bee3b10959053fd9a59c2e73a375cc.java:222) ~[?:?] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2850) ~[prprivate-session.jar:?] at