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 Naveen Ravindra (NaveenR1295) TCS LSA
TCS
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NaveenR1295 Member since 2015 13 posts
TCS
Posted: March 6, 2018
Last activity: April 6, 2018
Posted: 6 Mar 2018 6:31 EST
Last activity: 6 Apr 2018 19:26 EDT
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Service case is opening in a new tab post CustomerServiceForInsurance upgrade from 7.22 to 7.31

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After upgrading CustomerServiceForInsurance upgrade from 7.22 to 7.31, Add Task > Service Case is opening in New Tab. Attached screen shot of the inheritance stack for flow specific class

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Posted: 4 years ago
Posted: 26 Mar 2018 8:55 EDT
Ron Cohen (coher) Client Support Engineer Senior Fellow
PEG
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Can you attach a screenshot as well as a Tracer of what happens when you create the Service case?  Please include Data Pages in addition to the normal events you might Trace, and compress the zip file before you attach it.

We'd prefer it if you saw us at our best.

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