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Question

 Ambresh P (Ambresh.)
Areteans

Areteans
US
Ambresh. Member since 2013 4 posts
Areteans
Posted: Sep 21, 2017
Last activity: Sep 26, 2017
Posted: 21 Sep 2017 13:53 EDT
Last activity: 26 Sep 2017 0:14 EDT
Closed

Opening harness in New Tab in CRM 7.22

We are trying to open an harness in a new tab on click of a button from Home Screen in CPM.

We have tried to achieve this by 2 approach

1. Configured button action to launch harness function

2. Configured button action to launch Harness as Landing Page.

Both approaches are not working. Harness is replacing the current Home Screen

I hope my question is clear. Please let me know if you need any other inputs to understand the scenario

Thanks

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Posted: 7 years ago
Posted: 22 Sep 2017 0:21 EDT
Sreepriya Rao Gona (Sreepriya)
PEGA
Principal Engineer, Technical Support
Pegasystems Inc.
IN

Hi Ambresh,

Can you try launching harness with target as "NewDocument", with this configuration harness opens in new tab.

Let me know if it helps.

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Posted: 7 years ago
Posted: 22 Sep 2017 10:40 EDT
Ambresh P (Ambresh.)
Areteans

Areteans
US

If you look at my question i have attempted 2 approaches. i have tried this in my 1st approach. but it didn't work.

Thanks and Regards,

Ambresh

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Posted: 7 years ago
Posted: 26 Sep 2017 0:14 EDT
Sreepriya Rao Gona (Sreepriya)
PEGA
Principal Engineer, Technical Support
Pegasystems Inc.
IN

Hi Ambresh,

Looks like it is an expected OOTB behaviour, considering various other CPM requirements. Have a look into below article, let me know if the local change provided helps.

https://community.pega.com/support/support-articles/launch-harness-new-document-not-behaving-expected

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