Resolved work items still resides in user's worklist
Hi,
I would require your support on one of the issue faced only in Production environment. In one specific application, cases resolved by the user still resides in user worklist. Those cases doesn't have an assignment visible in it and status is Resolved-Completed.
In pc_assign_worklist tablet, we can see the cases with resolved status and an error "Error: Flow Removed".
It is an intermittent issue , "ProcessWork" flow is not getting removed when the user is trying to resolve the case.
Could you please help me on this issue?
***Updated by moderator: Lochan to update Categories***
Pegasystems Inc.
IN
Hello Pradiviraj,
The bellow support guide could be a good start:
https://community.pega.com/video-library/support-guide-how-troubleshoot-flow-removed-errors
Best Regards,
Mounika
Pegasystems Inc.
IN
Hi,
You can check, if there are any unintended commits, or if any extra obj-saves, or obj-deletes are happening, when the user is performing that particular action and try removing them(you can identify the activity from the error stack trace ).