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Question

 Rachana Dalvi (dalvr)
PEGA
Project Delivery Leader
Pegasystems Inc.
IN
dalvr Member since 2023 1 post
PEGA
Posted: Jun 20, 2024
Last activity: Jun 27, 2024
Posted: 20 Jun 2024 7:01 EDT
Last activity: 27 Jun 2024 12:38 EDT
Solved

Push Notification to Mobile - Platform v7.2.2

Does Platform v7.2.2 support Push notification to Mobile ?

***Edited by Moderator Rupashree S. to add Capability tags***
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Pega Platform 7.2.2
Mobile

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Accepted Solution

Posted: 8 months ago
Updated: 7 months ago
Posted: 20 Jun 2024 14:18 EDT
Updated: 27 Jun 2024 12:38 EDT
Ramesh Sangili (RameshSangili)
PEGA
Lead System Architect
Pegasystems Inc.
CA

@dalvr

You may need an upgrade to support Android push notifications since Google Firebase Cloud Messaging (FCM) for Android requires a new protocol for sending push notifications to Android mobile devices. 

These versions support push notifications to Android mobile devices:

  • Pega Platform™ '24.1
  • Pega Platform™ '23.1.2
  • Pega Platform™ 8.8.5

Hotfixes are available for the following versions:

  • Pega Platform™ '23.1.1 - HFIX-B457
  • Pega Platform™ 8.8.4 - HFIX-B456
  • Pega Platform™ 8.8.3 - HFIX-B1525
  • Pega Platform™ 8.7.6 - HFIX-B455
  • Pega Platform™ 8.6.6 - HFIX-B333

More details : https://support.pega.com/support-doc/pega-platform-updates-required-push-notifications-android-mobile-devices

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Posted: 8 months ago
Posted: 20 Jun 2024 13:49 EDT
Priyanka Boga (Priyanka Boga)
PEGA
Principal Engineer, Technical Support , User and Product Experience
Pegasystems Inc.
IN

@dalvr - Please refer below links for the support of push notifications for IOS and android and hotfixes.

https://docs-previous.pega.com/migrating-android-custom-mobile-apps-use-push-notifications-firebase-cloud-messaging-pega-81-and?

https://support.pega.com/discussion/switching-latest-apple-push-notification-service-apis

https://support.pega.com/discussion/migrating-android-push-notifications-firebase-cloud-messaging

Thank you.

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Accepted Solution

Posted: 8 months ago
Updated: 7 months ago
Posted: 20 Jun 2024 14:18 EDT
Updated: 27 Jun 2024 12:38 EDT
Ramesh Sangili (RameshSangili)
PEGA
Lead System Architect
Pegasystems Inc.
CA

@dalvr

You may need an upgrade to support Android push notifications since Google Firebase Cloud Messaging (FCM) for Android requires a new protocol for sending push notifications to Android mobile devices. 

These versions support push notifications to Android mobile devices:

  • Pega Platform™ '24.1
  • Pega Platform™ '23.1.2
  • Pega Platform™ 8.8.5

Hotfixes are available for the following versions:

  • Pega Platform™ '23.1.1 - HFIX-B457
  • Pega Platform™ 8.8.4 - HFIX-B456
  • Pega Platform™ 8.8.3 - HFIX-B1525
  • Pega Platform™ 8.7.6 - HFIX-B455
  • Pega Platform™ 8.6.6 - HFIX-B333

More details : https://support.pega.com/support-doc/pega-platform-updates-required-push-notifications-android-mobile-devices

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