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 badri gopinath (badrig82)
Estes Express Lines

Estes Express Lines
IN
badrig82 Member since 2021 7 posts
Estes Express Lines
Posted: Apr 8, 2025
Last activity: Apr 25, 2025
Posted: 8 Apr 2025 7:36 EDT
Last activity: 25 Apr 2025 8:42 EDT

Purge and archive with new case archival data Reimport/Restore

Hi, While using the legacy purge/archive method, the system would archive data into .bin files and free up space in the Pega tables. If the business needed any data back or we ran into issues, we could reimport those archived ZIP files and restore the cases.

Recently, we started exploring the new Case Archival approach to archive data in batches—mainly because the legacy method was causing node health issues due to large case sizes. However, we noticed that with the new case archival, the data is saved in .csv format, and there doesn’t seem to be a way to reimport or restore those archived cases if needed (e.g., for business needs or recovery after a system failure).

Has anyone faced this or any suggested way to reimport/restore cases archived using the new case archival method?
Any suggestions or answers would be really helpful!

Pega version we are using 8.7.6

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Pega Platform 8.7.6
Pega Platform
Case Management
Reporting
Other Industry
Senior System Architect

Posted: 10 months ago
Updated: 10 months ago
Posted: 25 Apr 2025 5:05 EDT
Updated: 25 Apr 2025 8:42 EDT
Marije Schillern (MarijeSchillern)
MOD
Senior Knowledge Management Specialist
Pegasystems Inc.
GB

@badrig82 please see past questions on this forum.

https://support.pega.com/question/archiving-and-expunging-case-data

https://support.pega.com/question/purge-and-archive-process

There is no OOTB method for reimporting the archived cases (in .csv format) back into the primary database. This is different from the legacy archival method, which may have had different restoration capabilities.

Given these limitations, here are some potential approaches you might consider:

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@badrig82 please see past questions on this forum.

https://support.pega.com/question/archiving-and-expunging-case-data

https://support.pega.com/question/purge-and-archive-process

There is no OOTB method for reimporting the archived cases (in .csv format) back into the primary database. This is different from the legacy archival method, which may have had different restoration capabilities.

Given these limitations, here are some potential approaches you might consider:

  1. Clone Instead of Reimport: If you need to recreate a case based on archived data, you might be able to use the clone functionality to create a new case with similar information, though this wouldn't be a true restoration of the original case.
  2. Custom Development: Since the archived data is in .csv format, it might be possible to develop a custom solution that reads these files and creates new cases based on the archived data. This would require development effort and wouldn't restore the original case IDs or maintain all relationships.
  3. Selective Archival Strategy: Going forward, you might want to implement a more selective archival strategy that only archives cases that truly won't need to be reopened, while keeping other cases in the primary database for longer periods.

 

  1. Pega Platform Documentation: "Archiving and expunging Case data"
    https://docs.pega.com/bundle/platform/page/platform/system-administration/case-archival-expunge-overview.html
  2. Pega Platform Documentation: "Retrieving archived Case data"
    https://docs.pega.com/bundle/platform/page/platform/system-administration/case-archival-data-reviewing.html
  3. Pega Platform Documentation: "The Case archiving and data expunging processes"
    https://docs.pega.com/bundle/platform/page/platform/system-administration/case-archival-expunge-details.html

Please note that these URLs may direct you to the latest version of the documentation rather than specifically to Pega 8.7.6 documentation. However, the core concepts and limitations regarding the new case archival method should be similar across versions.

 

@Chetan.Chaudhari can provide any follow-up comments.

 

 

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