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Question

 Divya Passi (divyap72)
Areteans
Divya Passi
Areteans
IN
divyap72 Member since 2018 1 post
Areteans
Posted: Aug 3, 2022
Last activity: Oct 13, 2022
Posted: 3 Aug 2022 5:19 EDT
Last activity: 13 Oct 2022 11:17 EDT
Closed

Archive and purge reindexing

In Pega cloud instance, if the server is restarted search indexes becomes unavailable/ incomplete. 

In this case, indexing has to be triggered manually. 

If we have enabled archival policy for few cases and our system has archived data. 

Will manual re-indexing also index archived data ? 


***Edited by Moderator Marije to change type from General to Product, added Product details and Capability tags****
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Posted: 2 years ago
Posted: 13 Oct 2022 11:17 EDT
Marije Schillern (MarijeSchillern)
MOD
Senior Knowledge Management Specialist
Pegasystems Inc.
GB

@divyap72  please clarify what Pega version you are on.

Please also check the following:

Purge and Archival strategy

Trimming, purging, and archiving tables

Selecting archive settings

Let us know if you have any further questions.

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