Question
TAL
AU
Last activity: 9 Sep 2024 19:43 EDT
Purge/Archive filter eligible cases
I am using case type archive feature in Pega 8.8.4 . I have a requirement to filter out certain items from purging. The filter logic is complex.
Currently archival/purge feature supports 'time since resolution', exclusion list and updating statuses in 'pyDefault' (not specific to case type) data transform of Data-Retention-Policy class.
It there any way to customise archival/purge filters in Pega 8.8.4? Can I write some custom utility to update the filters?
I know previously you could customise GetArchivableItems list view to achieve this.
Pegasystems Inc.
CA
As per the documentation, archival custom resolution status is available in 23 and above versions.
If you're expecting to filter out certain cases, I suggest setting a specific status for them based on your requirements.
TAL
AU
@RameshSangili I am using 8.8.4 but the support for custom statuses has been available since v8.7.5.
I am wondering if there is a better way of filtering out cases based on a complex logic rather than running the standalone reports to retrieve said cases and then adding them to the exclusion list.