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Question

 Glen Caldwell (Glen Caldwell)
Stratosphere Technical Consulting
Principal System Architect
Stratosphere Technical Consulting
US
Glen Caldwell Member since 2018 10 posts
Stratosphere Technical Consulting
Posted: Jul 7, 2021
Last activity: Feb 28, 2023
Posted: 7 Jul 2021 11:46 EDT
Last activity: 28 Feb 2023 8:55 EST
Closed
Solved

Purge/Archive and files in cloud storage

I can see from this article (https://collaborate.pega.com/question/dose-purgearchive-tools-purge-all-related-recodes) from which tables data is archived and purged. What happens to attachments that are stored in cloud storage? Do we need to configure a separate process to archive and purge those, or does the wizard handle them as well?

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Pega Platform 8.4.3
Case Management
Cross-Industry
Lead System Architect

Accepted Solution

Posted: 3 years ago
Updated: 1 year ago
Posted: 4 Nov 2021 11:32 EDT
Updated: 28 Feb 2023 8:55 EST
Troy Salo (TroySalo)
PEGA
Principal Solutions Consultant
Pegasystems Inc.
US

@Glen Caldwell Yes, the wizard does handle the purging of attachments added with the standard 'Attach Content' control in a section.  There is one exception to this approach that should be noted.  The details can be found here: https://collaborate.pega.com/question/archive-purge-wizard-does-not-delete-attachment-records (e.g. attachments which are added through a gadget using the '+' icon in the recent section in the right panel are not purged)

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