Purge and Archival - Application started on 5.5 and upgraded to 7 and 8.8
I am trying to use OOTB Archival feature, we do not have case type relationship while it started. Now created a case type for Parent which is a cover and the child cases were not added and is in Cver folder relation ship with child cases. Now when Archiving I do not see the child/covered cases in the pr_metadata table. How can I bring the child cases(X- and Y-) under parent case (A-)
Tried adding the child in Relatable case type but not helping.