Question
Barclays
GB
Last activity: 21 Aug 2024 14:35 EDT
Programmatically Download Smart Disputes Artefacts (JAR files)
Hi Team, we have a requirement within organization to streamline the download process of Smart Disputes compliance and maintenance release artifacts, where all the release ZIP/ JAR files should be downloaded programmatically (in an automated way). We would need to know if there is any API which we can consume and access to download ZIP/ JAR files for the desired SD version instead of manually downloading it through Pega 'My Software' portal.
Script---> PegaAPI--->GetVersions
Script (based on above version)---> PegaAPI--->versionDownload
***Edited by Moderator Marije to add Support Case INC-B34432***
Pegasystems Inc.
GB
@Abhinav_Chaudhary “For any access to My Pega Spaces for Smart Dispute, email [email protected]”
@kumas10 FYI in case I missed something.
Pegasystems Inc.
IN
Hi @MarijeSchillern An INC has been raised by Abhinav and it would be answered by SME as it requires assistance from Pega Platform artifactory team.
This thread is duplicate of INC.
Thanks,
Pegasystems Inc.
GB
@kumas10 there is no open support ticket It was closed as this is deemed to be a 'How to' question.
Therefore please provide any input if you can answer the question.
@Abhinav_Chaudhary the moderators would appreciate it if you quote the INC of support tickets you have logged in parallel to help us resolve questions. Can you confirm that you logged this under ·INC-B34432 (Programmatically Download Smart Disputes Artefacts (JAR files) yesterday?
The ticket was closed as you are wanting a solution that falls outside of Pega Support
When should I engage with a support team?
Barclays
GB
@MarijeSchillernYou've mentioned the correct INC (INC-B34432) above, and you are right; INC is now closed after a response from @krzoa. I would appreciate it if you could let me know the way forward to get to a conclusion on my query.