Hello everyone, I hace a question about Smart Disputes implementation, we have a scenario for a client for a Visa Dispute on the Pre-arbitration stage, after submitting the form for Pre-arbitration, an additional screen is displayed for Associated transactions, specifically for Credit transactions.

I noticed that a flag is coming from the service that posts the Pre-arbitration to Visa, ATRSelectionReqdInd, after submitting the pre-arbitration it is coming as "Required", which displays the Associated transactions screen and after the screen the Pre-arbitration form is displayed again, then after submitting this form for a second time, the ATRSelectionReqdInd comes  as "NotRequired" this time, so the Pre-arbitration is properly submitted to Visa.

I tried to find some documentation about this Associated transactions process on the Documentation page with no success. Is there any place where I can find this documentation or someone has more details about it?. I would like to know if this flag comes as "Required" due to something on previos stages, qualify questionnaire at the Claim level, dispute questions or something on the Chargeback, etc.

Thanks in advance,

Gilberto.