Pend a case for sometime
I have one specific requirement.
I'm in one assignment step and I have to click on actions to launch a local action which asks us to select some date & submit. My case has to pend till that particular date i.e case should be moved to some pend work basket. And when the time's elapsed it should be back to previous work basket. (I'm not using wait shape here since I'm already in the assignment step) or am I missing something.