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Question

 Israel Usano Santos (IsraelU1)
Iris Global Soluciones
BPM Technician
Iris Global Soluciones
ES
IsraelU1 Member since 2018 18 posts
Iris Global Soluciones
Posted: Jun 23, 2023
Last activity: Jun 23, 2023
Posted: 23 Jun 2023 6:50 EDT
Last activity: 23 Jun 2023 7:46 EDT
Closed

Pega notification gadget and bell icon functionality in Pega Customer Service

Hi,

I just want to make use of the PEGA Notification Web Gadget functionality in Interaction Portal Pega Customer Service for Insurance Framework.

I got it worked in Pega Platform application in Manager Portal but not in the Interaction Portal of Pega Customer Service for Insurance.

Is there any kind of incompatibility, restriction or limitation for notification web gadget in Pega Customer Service for Insurance Interaction Portal?

Regards,

Israel

***Edited by Moderator Marije to add Capability tags***
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Pega Customer Service for Insurance 8.5
Engagement Channels
User Experience
Case Management
Insurance
Lead System Architect

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