Question
virtusa
IN
Last activity: 15 Apr 2024 12:07 EDT
Pega Call with Amazon connectivity Issue
Hi Team,
I am able to login to Amazon connect but after i login to amazon connect, the amazon phone is redirecting to phone symbol and unable to see amazon phone popup. can you please help me to resolve the issue.
Error message in console:
Hi Team,
I am able to login to Amazon connect but after i login to amazon connect, the amazon phone is redirecting to phone symbol and unable to see amazon phone popup. can you please help me to resolve the issue.
Error message in console:
cannot decide clientApp config status from DB due to error: cannot get current agent AppConfig setting due to DB error {"stack":"TypeError: Cannot read properties of undefined (reading 'digest')\n at https://cii-dev-us-east-1.my.connect.aws/connect/ccp-naws/static/client-app-interface.js:1:447774\n at f (https://cii-dev-us-east-1.my.connect.aws/connect/ccp-naws/static/client-app-interface.js:1:439846)\n at Generator.<anonymous> (https://cii-dev-us-east-1.my.connect.aws/connect/ccp-naws/static/client-app-interface.js:1:441201)\n at Generator.next (https://cii-dev-us-east-1.my.connect.aws/connect/ccp-naws/static/client-app-interface.js:1:440209)\n at N (https://cii-dev-us-east-1.my.connect.aws/connect/ccp-naws/static/client-app-interface.js:1:445856)\n at a (https://cii-dev-us-east-1.my.connect.aws/connect/ccp-naws/static/client-app-interface.js:1:446059)\n at https://cii-dev-us-east-1.my.connect.aws/connect/ccp-naws/static/client-app-interface.js:1:446118\n at new Promise (<anonymous>)\n at Function.<anonymous> (https://cii-dev-us-east-1.my.connect.aws/connect/ccp-naws/static/client-app-interface.js:1:445999)\n at Function.<anonymous> (https://cii-dev-us-east-1.my.connect.aws/connect/ccp-naws/static/client-app-interface.js:1:448005)","message":"Cannot read properties of undefined (reading 'digest')"} ERROR @ connect-streams-min.19807c06.js:1