Question
IQZ Systems
US
Last activity: 14 Feb 2024 23:59 EST
Pega Call configuration with Amazon Connect as CTI doesn't login
I was configuring Pega call with Amazon Connect as CTI. I added a CTI link (an instance of ChannelServices-Admin-CTILink-OpenCTIDesktop-AWSConnect).
After which I started the Pega call wizard. In the telephony controls screen, after login into the amazon connect in the pop up window, nothing happens. I was expecting the Phone login screen to turn into ready with green back ground, how ever nothing happens.
Application security is set as pxDefautlAllowAll