Question
CGI
US
Last activity: 3 Oct 2024 8:15 EDT
Pega Blueprint Data Model deletes the new fields (manually added fields)
Hello,
Why Pega Blueprint data model deletes the new fields that you add manually. It keeps the new fields until you move to the summary stage only. When you create a PDF or Pega blueprint file, it deletes all the new fields you add it to the Data Model.
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Updated: 13 Sep 2024 9:00 EDT
Pegasystems Inc.
GB
@Chaminda Batuwangala did you check to see if similar questions have been asked on the Pega Support Center?
You can use a key word search.
I found this question , perhaps that helps you?
Does this issue occur when you *import* the PDF into Pega (Creating a new application from a Blueprint), or whilst you are running the Blueprint mechanism itself?
If this is occurring during the Blueprint creation, can you confirm that you already used the Contact Pega’s Blueprint Team form on the Blueprint FAQ page?
@BrianPageau do you recognize the issue above?
⚠ Below is a GenAI-powered tool. All generated answers require validation against the provided references.
To address the issue of Pega Blueprint data model deleting the new fields that you add manually, it's important to ensure that the data model is properly configured and saved before moving to the summary stage or creating a PDF or Pega blueprint file.
@Chaminda Batuwangala did you check to see if similar questions have been asked on the Pega Support Center?
You can use a key word search.
I found this question , perhaps that helps you?
Does this issue occur when you *import* the PDF into Pega (Creating a new application from a Blueprint), or whilst you are running the Blueprint mechanism itself?
If this is occurring during the Blueprint creation, can you confirm that you already used the Contact Pega’s Blueprint Team form on the Blueprint FAQ page?
@BrianPageau do you recognize the issue above?
⚠ Below is a GenAI-powered tool. All generated answers require validation against the provided references.
To address the issue of Pega Blueprint data model deleting the new fields that you add manually, it's important to ensure that the data model is properly configured and saved before moving to the summary stage or creating a PDF or Pega blueprint file.
When creating a data model, it's crucial to follow best practices and ensure that all necessary fields are added and saved correctly. Additionally, it's important to verify that the data model is properly configured and saved before proceeding to the summary stage or creating a PDF or Pega blueprint file.
For more detailed troubleshooting steps and best practices, you can refer to the "Creating a Data object with AI" documentation in the Pega Platform documentation.
This resource provides comprehensive guidance on creating and configuring data objects, including the necessary steps to ensure that new fields are not deleted when moving to the summary stage or creating PDF or Pega blueprint files.
Pegasystems Inc.
US
@MarijeSchillernFrom the description I am assuming this issue is being experienced in the Pega Blueprint web site and not within the Pega Infinity authoring experiences. @Chaminda Batuwangala If you are collaborating with someone on the Blueprint, we have seen some race conditions that are causing a users changes to be lost. This is happening when different users are interacting with the Blueprint at the same time. Are you collaborating with anyone on the Blueprint in question?
If you can Contact Pega’s Blueprint Team with the Blueprint ID and the details of your issue, the team would be able to investigate further. The fields on on the Case Data Model should not be adjusted on any other step in the Blueprint process, but changes can fail to save in certain multiple user scenarios.
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Marije Schillern
CGI
US
@BrianPageau , Thank you very much the reply.
I am using Pega Blueprint using my login and I am not collaborating with anyone. I created the Blueprint using AI Workflow Builder | Pega GenAI Blueprint.
CGI
US
@MarijeSchillern , Thank you very much for the reply.
I initially thought this is happening when you generate the PDF but later I found it is happening when you add more fields to the data model and move forward by clicking Next button. I created the Data Model three times now.
Thank you for sharing the Contact Pega Blueprint Team link. I will check with them this issue.
CGI
US
@MarijeSchillern , I still did not get an answer to my question that resolves the issue. I submitted the issue to the Contact Pega’s Blueprint Team few days back, but I still did not get an answer.
Updated: 26 Sep 2024 13:04 EDT
Pegasystems Inc.
GB
@Chaminda Batuwangala i will chase this up for you.
@BrianPageau @oneia please can you check if the team received the above request for help?
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Chaminda Batuwangala
Updated: 3 Oct 2024 8:15 EDT
Pegasystems Inc.
GB
@Chaminda Batuwangala can you let me know if the Blueprint support team have been in contact with you? I have no visibility of your issue so would need to know who to follow up with.