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Pegasystems Inc.
US
Last activity: 4 Feb 2022 9:13 EST
Ask the Expert - Pega Express 2022
Join Elmarie Esser, Swetha Yandrathi, and Ralph Booth in our first Ask the Expert session of 2022 on Pega Express!
This session will be open both December and January for your questions!
Favorite and Subscribe to be notified when the session goes live and for updates!
Meet Your Experts:
Elmarie joined Pega in early 2020 to lead the adoption and change management efforts with the methodology team. Before Pega, she spent 10 years in one of the big 4 consulting firms focusing on global services, data migrations, innovation, transformation, vendor relationship, and risk management. She has more than 25 years’ experience in building business capabilities, application and process optimization, program development in healthcare, financial services, and the Public sector. Elmarie has two master’s degrees, one in IT and another in Entrepreneurship as well as an undergraduate degree in Psychology. She is a Prosci change management certified practitioner.
Hi there! I’m Swetha and have about 12+ years of experience in the automation space. I’m a certified Senior System Architect and have used Pega for the last 6 years as a client. I enjoy helping teams to leverage the automation tools to achieve their vision and outcomes. I live in Portland, Oregon with my husband and two children. We all love going out for a hike and there isn’t a better place than Portland for doing it.
In his role as Pega Express director, Ralph Booth is passionate about delivering programs. Ralph joined Pega initially as a project delivery lead before moving onto the client innovation team to work on Pega’s delivery approach. Today he supports the EMEA region, helping clients, partners, and Pega professionals deliver great results with Pega Express.
Message from Your Experts:
Hello Everyone! Welcome to the Pega Express™ Ask the Expert board, supporting Pega Express Month 2022. We, the Pega Express team are excited to be hosting this event again and look forward to hearing from you over the next few weeks. Whether you have a question, an idea, or want to share some delivery experiences, post it on the board and one of our experts will happily reply! We will also be posting a phrase of the day throughout January – helping you understand more of the features and benefits of our delivery approach and best practices. So make Pega Express your new years' resolution and join us!
Ask the Expert Rules:
- Follow the Pega Collaboration Center's Guidelines
- This is not a Live Chat – Elmarie, Swetha and Ralph will answer your questions throughout the session.
- Questions should be clearly and succinctly expressed
- Questions should be of interest to many others in the audience
- Have fun!
Pegasystems Inc.
US
Our Pega Express 2022 Ask the Expert session is now open to questions!
@RalphBooth @Elmarie_Esser @Swetha.Yandrathi will answer your questions as they have time!
Here's to a great session!
Pegasystems Inc.
US
Ralph, Swetha, and I are excited to have the opportunity to engage with our communities. I will start us off with some information about our delivery approach to ensure client success.
Pega Express is the way to deliver Pega’s innovative solutions. Pega Express is our delivery approach and it is based on best practices. We are laser-focused on real outcomes. We use design thinking techniques to align on business outcomes across business units and low code capabilities to deliver value fast.
Ask us questions, subscribe and, ‘Like’ our posts. Can’t wait to hear from you!
Updated: 9 Dec 2021 12:54 EST
Pegasystems Inc.
US
Here is an opening to another great topic, MLP. Hope you all enjoy.
While most of the teams are chasing the MVP (Minimum Viable Product), we the Pega team focus on MLP (Minimum Lovable Product) where we not only cover the major business objectives with basic functionality but also keep the user experience at the center of design decisions to make the solution desirable.
I highly recommend you read the following blog and know more about MLP approach and how does it benefit organizations to succeed with digital transformation. Thanks to @SACHB for bringing this to us.
Waiting to hear from you on your thoughts, questions, and experiences.
Pegasystems Inc.
US
Pega Express value propositions
Pega Express brings value to our clients and helps you deliver Pega solutions. This week I want to take you on a journey with a puzzle highlighting four key differentiators – what makes Pega Express different?
Value #1: Implement in 90 days or less
Together, we’re joining forces to help you get more work done faster with our proven approach to deliver Pega solutions. Pega and partners focus on high-value capabilities to deliver first, implementing value fast.
Question: Do you know what the second value driver is? Post your answer here before noon tomorrow. I will post the answer here.
Hint: Click here to find the answers!
Pegasystems Inc.
US
Pega Express value propositions
Yesterday I started posting a puzzle about the value drivers of Pega Express. If you guessed the second driver, congratulations!
Value #2: Confidently collaborate
Our use of design-thinking techniques gets people aligned on desired customer outcomes across siloed business units. Pega transform organizations and connect the enterprise with their innovative solutions.
Today’s Question: Do you know what the 3rd big value driver is? Post your answer here before tomorrow noon when I will give you the answer.
Hint: Click here to find the answers!
Updated: 15 Dec 2021 17:17 EST
Pegasystems Inc.
US
Pega Express value propositions
Day 3, puzzle number 3 solved! Did you guess the answer? Well done.
Value #3: Get high value at a high speed
Break down complex business challenges and quickly develop end-to-end interactions with Pega’s Center-out™ approach.
Question: Do you know what the fourth big value driver is? Last chance to play and post your answer before tomorrow noon when I will reveal the final piece of the puzzle.
Hint: Click here to find the answers!
Pegasystems Inc.
US
Pega Express value propositions
Last answer to the puzzle. We saw a lot of views this week! Thank you.
Value #4: Power progress, seamlessly
Our world-class low-code capabilities will help you scale incrementally through Microjourneys™ so you can continue building business capabilities.
For all the value props and more information about Pega Express, Click here.
I hope you had a great week! You will hear from me again in a couple days.
Pegasystems Inc.
GB
Check out the full Pega Express month schedule here. We would love to see you online in January: Pega Express Delivery Approach | Pega Community
Pegasystems Inc.
GB
Some great webinars taking place in January. Reserve your place now! Pega Community Events | Pega
Pegasystems Inc.
GB
@RalphBooth need a template on your project.. save time and visit the Pega Express tool kit. Find it here: Pega Express Toolkit | Pega Community
Pegasystems Inc.
GB
Want to learn more about Pega Express, check out the Pega Academy Mission, available in English, German, French and Japanese. Start your mission today here: https://academy.pega.com/mission/pega-express-delivery/v1
Pegasystems Inc.
US
Are you starting to plan for the new year? We are too! We updated our presence on Pega.com. We invite you to ask our experts about how you get to value faster, and how our design thinking offers can support transformational journeys with better outcomes.
Pega Express is kicking off the new year with several events to give you tips and guidance on how Pega and their partners deliver innovative solutions to get you ahead in 2022.
Read more about Pega Express month in the blog: Make Pega Express your new year's resolution!
Happy New Year!
Pegasystems Inc.
GB
What a great way to start the New Year... with Pega Express Month. Learn more about the full schedule on our community page: Pega Express Delivery Approach | Pega Community
Pegasystems Inc.
US
We will be posting a PHRASE OF THE DAY each day in January. Follow along as we post templates, ideas, and best practices.
Day 1 Live plan
Start planning what will change for the business when you go live as early as possible; use a one-page Day 1 Live Plan to help you.
Pegasystems Inc.
US
Need to solve a business problem, or make changes for maximum impact?
We work to solve the client’s business problems by using design thinking techniques to align on customer needs with empathy, and business outcomes with urgency.
Pegasystems Inc.
GB
Estimate your MLP ! Did you know you can estimate your MLP during Discover in App Studio to ensure its appropriately sized for a rapid delivery? Learn more here: MLP sizing | Pega Academy
Pegasystems Inc.
US
I want to add and elaborate on the previous post on MLPs.
What is a MLP?
A MLP is comprised of one or more microjourneys providing business outcomes. Each MLP is a building block for organizational solutions and transformation. A MLP is different from a minimum viable product because a Minimum Lovable Product delivers a solution that is not only viable but desired and adoptable - one that provides high value.
Now, let's take a look at how you turn your vision into a MLP.
Click here to learn more.
Pegasystems Inc.
US
Pega Express uses design thinking techniques to focus on customer journeys. A journey represents multiple related business outcomes for the customer interacting with multiple people and channels.
Pega accelerates and achieves delivery certainty with the concept of MicrojourneysTM.
A Microjourney is a business capability needed to service part of a customer’s given journey. A Microjourney is the Pega approach to tackling problems; by breaking an end-to-end customer journey into smaller pieces so you can deliver meaningful value quickly.
Pegasystems Inc.
GB
Ever wondered how to deliver Microjourneys with customer decision hub? Learn more on academy or read Tim Odeh's excellent blog series!
Pegasystems Inc.
GB
If you'd like to learn more about Pega Express Delivery, take our academy course and find out about the overall delivery approach and all our best practices!
Pegasystems Inc.
US
Kick your project off with a strong start and a well-structured Prepare agenda.
See an example of a day-to-day agenda, it is a great template!
Pegasystems Inc.
GB
Today's topic is Directly Capture Objectives. Find out more how to drive momentum and achieve great collaboration to build out your user story backlog.
Learn more from our academy mission.
Pegasystems Inc.
GB
Ever need a template or tool to help with your project? Don't panic, head over to the Pega Express Toolkit and save time by using one of our many delivery resources ! You can find it here!
Pegasystems Inc.
US
By now, you all are already familiar with how microjourneys help you accelerate the delivery and achieve required business outcomes with certainty.
Pega makes it even easier by providing you many out of the box microjourneys for several use cases to let you lead in your game. Here are a few examples of out of the box microjourneys from customer service for Insurance.
Customer Service for Insurance Microjourneys | Pega Community
Pegasystems Inc.
US
Pega Express brings you many concepts, tools, templates and so on about delivering a project successfully and consistently.
To learn more about the functionalities in the product, click below and explore the events to expand your knowledge about the product.
Pegasystems Inc.
US
DevOps encourages a culture of collaboration between development, quality, and operations teams through fundamental practices such as continuous integration, continuous delivery, and continuous deployment.
Pega Platform's DevOps capability offers the tools you need to create a standardized process and deploy high-quality releases for Pega applications: Deployment Manager and Testing Services.
The key value of CI/CD pipeline is enabling businesses to adapt to change quickly.
Pegasystems Inc.
GB
Only a week to go of Pega Express month... it has literally flown by! Today's topic is Pega Unit. Why not explore how you can automate and repeat your testing with Pega Unit!
Pegasystems Inc.
GB
Don't forget to visit the Pega Community Events page and sign up to one of this week's great webinars!
- If you are a BA, join Tuesday's BA webinar around DCO and Microjourneys
- If you are more technical, join us for the CLSA or Accelerate your Build with Pega Express webinars!
Pegasystems Inc.
GB
Test early and often we say! Create testable entities for each sprint through the Pega Express Test Plan. Find out more on the Pega Express toolkit!
Pegasystems Inc.
GB
ACCELERATE YOUR BUILD WITH PEGA EXPRESS WEBINAR!!! hi all, the recording for today's webinar will be posted on the board later next week. Thank you for those who joined the call. If you have questions feel free to ask them here! thank you.
Pegasystems Inc.
US
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Frustrated with testing?Pega Express™ makes testing easier and an extension to any configuration activity. Learn simple best practices and get tools to make your testing easier! |
Pegasystems Inc.
US
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Definition of business value outcomesBusiness outcomes refer to the benefit (value) the client gets from implementing the application you defined during the Discover phase. |
Pegasystems Inc.
GB
Well that's a wrap for Pega Express Month! thank you for joining us and engaging with our content. It has been great to share our best practices, our webinars, our blogs and tech talks with everyone.
If you'd like to know more about Pega Express, keep in touch with our community homepage.
All that leaves me to say is a big thank you to @ElmarieEsser @Swetha.Yandrathi and @MarissaRogers for supporting this years 'Ask the Expert' sessions.
The board will remain open for another few weeks - so feel free to share a question or thought - there's still time!!
Pegasystems Inc.
US
Thank you @RalphBooth for planning and making PE Month so smooth and successful, way to go.
Updated: 1 Feb 2022 9:19 EST
Coforge DPA private limited
AU
I want to discuss, if we should really use Pega express approach or not. I agree that it provies low-code interface but at the same time we won't be having control as to which branch/which ruleset a rule should be saved and most important rule's name.
Can anyone please provide comments.
Pegasystems Inc.
GB
Thanks for your question. Here is a reply from our Partner Technical Lead Dion Lammers. I hope the links below help guide you further.
The Pega low-code approach is to empower organizations to build and change apps faster with scalable low-code capabilities. This includes Pega Express, but also the one inclusive authoring environment powered by case management that promotes productivity across the board. In Pega Infinity we have different studios available of which App Studio is the one that follows the design and best practices to assure applications get built according to the organizations guardrails. App Studio is also an effective studio to quick and efficiently deliver functionality and works seamless with Dev Studio. The rules that are being created by the configuration in Pega use the names specified in the configuration. There are just a few exceptions where generated rulenames are not functional (although the label is) and this behavior exists to help support predictable upgrades. The product team is working on making more logical names in future releases.
Thanks for your question. Here is a reply from our Partner Technical Lead Dion Lammers. I hope the links below help guide you further.
The Pega low-code approach is to empower organizations to build and change apps faster with scalable low-code capabilities. This includes Pega Express, but also the one inclusive authoring environment powered by case management that promotes productivity across the board. In Pega Infinity we have different studios available of which App Studio is the one that follows the design and best practices to assure applications get built according to the organizations guardrails. App Studio is also an effective studio to quick and efficiently deliver functionality and works seamless with Dev Studio. The rules that are being created by the configuration in Pega use the names specified in the configuration. There are just a few exceptions where generated rulenames are not functional (although the label is) and this behavior exists to help support predictable upgrades. The product team is working on making more logical names in future releases.
Around the use of branching in App Studio I would suggest to look at the branching preferences feature. Branch preferences allow a user to define the branch in which any changes the user is making in App Studio will be made; you can select the branch and ruleset the rules need to be added. For more info: https://docs-previous.pega.com/application-development/87/setting-branch-development-preferences. App Studio uses the Choose Best Ruleset algorithm to decide where to place a given rule. If you have a specific destination you would like to see a rule land.
Please read the following blogpost as this explains nicely how branching works in App Studio: https://community.pega.com/blog/how-branch-development-works-pega-app-studio
Pegasystems Inc.
US
A huge thank you to @RalphBooth @ElmarieEsser and @Swetha.Yandrathi for this amazingly, informative session of Ask the Expert on Pega Express!
This information will continue to be available in a read-only format, no further replies will be possible.
If you have a Pega Express question, please write a new post.
Thank you again!