Question
Ucare
US
Last activity: 3 Oct 2019 6:40 EDT
PDC data retention policy
Hello, Anybody know the data retention policy of the monitoring information we send to PDC. Do they maintain the data for XX months or XX years.
***Edited by Moderator Marissa to update platform capability tags****
Accepted Solution
Pegasystems Inc.
US
Response to KavithaEthirajalu from Andy Werden
Response to KavithaEthirajalu from Andy Werden
"PDC retains alerts, exceptions and data derived from alerts & exceptions for 14 days. PDC retains node health, query stats, table stats, usage, index definitions and elastic search status for 30 days. Action cases are retained for 95 days after resolution, unless they are Resolved-Ignore, which are retained forever, There is no archiving in PDC other than implicit archiving from AWS RDS snapshots - by design and intent the goal is to identify and resolve current and recent issues.
Pegasystems Inc.
US
We have an Ask the Expert session going on with our resident PDC Expert @WERDA and you can ask your question there too!
Pegasystems Inc.
IN
Hello!
I see that our PDC expert has answered your question today on the PDC Ask the Expert session!
Regards,
Accepted Solution
Pegasystems Inc.
US
Response to KavithaEthirajalu from Andy Werden
Response to KavithaEthirajalu from Andy Werden
"PDC retains alerts, exceptions and data derived from alerts & exceptions for 14 days. PDC retains node health, query stats, table stats, usage, index definitions and elastic search status for 30 days. Action cases are retained for 95 days after resolution, unless they are Resolved-Ignore, which are retained forever, There is no archiving in PDC other than implicit archiving from AWS RDS snapshots - by design and intent the goal is to identify and resolve current and recent issues.