It's not like if we are not resolving Parent Case after all child case got resolved, that is not a recommended approach/best approach. Based on the business need you could do that. Nowhere Pega will mention/recommend us after all child case got resolved Parent Case needs to be resolved.
Just make sure you are having proper way/logic to resolve the Parent Case at some point of time.
Posted: 4 months ago
Posted: 6 Jul 2023 1:37 EDT
Saikat Bandyopadhyay (SAIKAT123)