Posted: 6 Mar 2019 14:46 EST Last activity: 18 Mar 2019 15:44 EDT
OOTB integration to UCCX
Is there an OOTB integration to UCCX at this point? Can we consider using Finesse to integrate CTI Server with Pega 8.1? If yes, what are the server paramters that we need to set on CTILink from UCCX server to establish the integration?