I'm facing an issue in Case worker portal where there are multiple buttons are configured in UI ,on clicking those buttons pop up windows should display but the pop up's are not displaying. I have tested the same configuration in CaseManager Portal it is working fine in Manager portal. I kindly request you to solve my issue.
***Edited by Moderator Marissa to update Capability tags****
@AkhilR03 Did you trace the event from worker portal? any kind of exception or something trying to access which don,t have previlage for worker user group? just a thought, please trace once share if you found anything significant.
@AkhilR03 So that is the issue , the exception is blocking to load pydisplayharness page, you need to check why that exception is happening, from screen shot i didn't see much details about the root cause , i saw some DT in your branch ruleset, not sure is there something wrong, please revisit those and try to find out the root cause of the exception.
Posted: 1 year ago
Updated: 1 year ago
Posted: 25 Oct 2021 3:05 EDT Updated: 25 Oct 2021 3:07 EDT
Avik Mitra (AvikMitra)