Question
Tech Mahindra
CA
Last activity: 6 May 2020 7:49 EDT
Error message disappearing in case worker portal
Validation message disappearing on harness refresh.
I have a validate rule on flow action and it displays the error message on click of submitting. the message is disappearing because of harness refresh.
is there any solution in the Pega 8.4 version.
***Edited by Moderator: Pallavi to update platform capability tags***
Updated: 14 Jun 2021 7:38 EDT
Pegasystems Inc.
IN
Could you please share the configuration of the button where you are refreshing.
Updated: 14 Jun 2021 7:38 EDT
Pegasystems Inc.
IN
Is this happening when you launch the flow action on Modal dialog or replacing current?
Pegasystems Inc.
US
Could you elaborate ?
1. Does the issue happen only while in case worker portal and work fine if in designer studio / case manager ?
2. I assume the validation fires when you submit the flow action and the error is displayed. The refresh harness probably calls - clearMessages . The validation will fire again only when you submit the flow action again. What is your expectation here ? Do you want the messages to be retained when calling refreshHarness ? Did it work before (in previous version) and break now ?
Pegasystems Inc.
IN
Hi Srinivas,
Can you check the harness rule -> Display options tab ,whether the always show checkbox is checked or not?If it is not checked can you try to check it and try replicating the issue.
Thanks