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Question

 Raghav Nayak (RaghavN2) Raghav Nayak

IN
RaghavN2 Member since 2020 20 posts
Posted: Aug 24, 2021
Last activity: Aug 24, 2021
Posted: 24 Aug 2021 4:10 EDT
Last activity: 24 Aug 2021 7:25 EDT
Closed

May i know smart shape 'Update a case' use which OOTB activity ?

May i know smart shape 'Update a case' use which OOTB activity ? How we can implement update case functionality using activity. 

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Pega Platform
Case Management
Financial Services
Lead System Architect

  • Jyothsna Chigullapally
Posted: 3 years ago
Posted: 24 Aug 2021 7:25 EDT
Amol Tayade (amolstayade)
Virtusa
Associate Architect - Technology
Virtusa
IN

@RaghavN2  Whenever you drag any smart shape onto the flow designer, right click on it and selection option "Open Activity" which opens the OOTB activity associated with that smart shape. As specified in below reply, Update case smart shape calls "pzUpdateWrapper" OOTB activity.

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