How to route case to new operator
At the beginning of new case I'm creating new operator, and in further stages I need to route the assignment to him.
1. I create new operator where operatorId= .email (property)
2. I need to assign something to new operator- I tried to set Route to: Operator and i used .Email property but it doesn't work
"Unable to open assignee's Data-Admin-Operator-ID record .Person.Email."
Thanks for help
***Edited by Moderator Marissa to update categories***