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Question

 Shivani Devda (Shivani)
Accenture Solutions Pvt Ltd
Shivani Devda
Accenture Solutions Pvt Ltd
IN
Shivani Member since 2019 4 posts
Accenture Solutions Pvt Ltd
Posted: Aug 4, 2022
Last activity: Aug 5, 2022
Posted: 4 Aug 2022 14:44 EDT
Last activity: 5 Aug 2022 0:32 EDT
Closed

How to display case wide local actionz in actions menu once the case is resolved?

We have requirement to display case wide local action even after the case is resolved. How can we achieve this?

 

***Edited by Moderator Marissa to change type from Pega Academy to Product; update capability tags***
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Pega Platform 8.3.2
Case Management
Other Industry
Senior System Architect

Posted: 2 years ago
Posted: 5 Aug 2022 0:32 EDT
Nadimuthu Thangavel (Nadimuthu T)
TATA Consultancy Services
Associate Consultant
TATA Consultancy Services
IN

@Shivani Customize the pyWorkActionsExtension menu and add your local action and add visibility condition based on business requirement.

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