How to close an Interaction tab from a button in Service case?
In my application , we are trying to resolve/wrap up the Interaction and service at a same time.
This action needs to be done on click of a button from service case.
C case and I case are separate thread, so I am not able to close the I- case tab using the button in service case. Is there is any way to achieve it?
Please provide your inputs on this. TIA
***Updated by Moderator: Vidyaranjan. Removed user added Ask the Expert tag. Apologies for confusion, shouldn't have been an end-user option***