Hi Sachin

Scenario: There is a button on the workObject and on click of it work object should be closed. If my assumption of the issue is incorrect kindly let us know.

Configure onClick event on the button and Add RunScript as the action. In the runscript just add "pega.u.d.doClose".

This should work fine, though haven't done complete investigation, if not kindly get back with the issue details.

Hi Gouse,

Thanks for your reply.

Unfortunately it is not working.

Situation is:

Application is running in V6.3 version.

Presently I am in one assignment. In that assignment, there is one buttion. On click on that button currrent object should be closed, hence tab containing that object will also be closed.

Hi ,

on click of button, use action save , and check close on save option in that.

Let us know if this works.

Thanks

Hi Sachin

I thought it was Pega 7. You may try the below change

On click of button run a Script. In the script write any function name of your choice(Eg:In below case I named it closeWorkObject).

Now define this function in userWorkForm HTML Fragment as below  

<script>
function closeWorkObject(){

rulesExplorerExecute('CLOSE');
}
</script>

If you are trying to close without any additional functionality Try configuring "Cancel" action on click event. The Cancel action does nothing but calls closeWorkObject() function. Remove the script and add Cancel Action.

I tried, "Cancel" but screen is getting blank "white" but tab is not getting closed. Same result if I am selecting "Close".

I also tried option in floa action under Action tab

If an assignment is not being performed? "Close the Work Object", but result is same.

Raised one Pega SR also: SR-A92933

Hi Sachin

If the Cancel button shows up a blank screen then that is an issue and has to be debugged further . Perhaps the SR you raised would resolve this.

it should work, but as yu are seeing its not. Can you try just configure doclose js function using run script? Are you running directly in the Portal? Or is this work object opened in IAC ?

Hi Ravi,

I tried call doClose function directly using run script, but unfortunately it is having same result, ie: Blank white screen.

I am opening object in the portal only, IAC is not being used in the application.

Hi Sachin,

Please try running Work-Close activity for your issue and let me know the response.

Thanks and Regards,

Prudhvi Ranjan

Hi Prudhvi Ranjan,

When I am calling activity "Close" using "Advance->Run Activity", activity is running in background by nothing is happening in screen.

When I am running activity "Close" using Refresh this section, it is showing blank screen under same tab.

eventually tab is not closing.

Hi All,

I think i found actual problem, Its combination of Pega 6.2 SP2 and Dynamic Container in the Portal. Once I am replacing dynamic container with WorkArea it starts working. But due to client expectation, I have to use DynamicContainer only. So kindly suggest me if there is any way, we can make it working .

Pega 6.3 SP2 + Portal hanving DynamicContainer instead of WorkArea