How Case Level archiving works in Pega 8
Hi Team,
We have requirement to archive the cases after some duration. During exploring the options i found the new setting available in Case type rule. Going through the details. Few things came in my mind which is not clear in the help article-
1. Amazon S3 is secondary storage as per the help, but how to connect to secondary storage?
2. What will the data structure in the storage?
3. We will have reporting requirement on the archived data , what are the provision to get data back in Pega?
Please help if anyone has any idea on this.Also if you have any article handy please share.
Regards,
Niladri
***Edited by Moderator Marissa to update platform capability tags****
Pegasystems Inc.
US
Hi Niladri,
As of today, the Case level archiving feature option is given to Pega Cloud customers only.
As far as I read, it moves data from primary storage to an archive location. Archived data is searchable and can be retrieved for compliance purposes and is not included in operational reporting.
Also as per the below link, the feature support is in the road map for non-Pega cloud environments.
https://collaborate.pega.com/question/archiving-case-level-pega-81
If you are looking to purge & archive your work objects that are resolved in last XXX days and generate them as a ZIP file (can be later imported to get data) in your server file systems unlike AWS S3, then you may explore the standard Purge/Archive wizard
Let me know if that helps!